THINK SAFE. WORK SAFE
Know and practice the safety protocols for your job. Watch out for the safety of your teammates and never take shortcuts that compromise anyone鈥檚 safety. We integrate safety into everything we do to ensure that at the end of the day, everyone goes home safe.
MAKE QUALITY PERSONAL
Demonstrate a passion for excellence and take pride in the quality of everything you touch and everything you do. Good is not good enough. Always ask yourself, 鈥淎m I satisfied that this is my best work?鈥�
BE A PROBLEM-SOLVER
Take personal responsibility for finding solutions to challenges. Respond to every situation by looking for how we can do it, rather than explaining why it can鈥檛 be done. Be resourceful and show initiative. Don鈥檛 make excuses or wait for others to solve the problem.
DO THE RIGHT THING, ALWAYS
Demonstrate an unwavering commitment to doing the right thing in every action and decision, especially when no one鈥檚 looking. Always tell the truth, no matter the consequences. If you make a mistake, own up to it, apologize, and make it right. Sound ethical principles, honesty, and integrity drive our decisions as we build long-term relationships.
GO THE EXTRA MILE
Be willing to do what it takes to accomplish the job. Whether it鈥檚 starting early, staying late, or doing something that鈥檚 not in your job description, it鈥檚 the extra mile that separates the ordinary from the extraordinary. No task is beneath any of us.
BE EASY TO WORK WITH
Be approachable. Provide simple and complete instructions. When in doubt, do more, rather than pushing the work back on someone else. Simplify everything. Be ridiculously helpful.
BE POSITIVE
Choose to respond with an understanding, optimistic, and helpful attitude. Give people the benefit of the doubt. Your attitude is contagious. Spread optimism and positive energy.
FIND SOLUTIONS TOGETHER
Identify and use lessons learned to improve our performance and processes so we don鈥檛 make the same mistake twice. Get smarter with every mistake. Learn from every experience.
BE A LIFELONG LEARNER
Seek out and take advantage of every chance to gain more knowledge, increase your skills, and become a more knowledgeable expert. Be willing to share what you鈥檝e learned with others.
CONSIDER RISK AN OPPORTUNITY
Innovation, improvement, and success don鈥檛 come from taking the easier path. They come from a thoughtful and intentional willingness to try the unconventional. Be willing to ask, 鈥淲hat if?鈥� Try new ways of doing things and take risks without compromising safety.
BRING YOUR 鈥淎-GAME鈥� EVERY DAY
Have a passion for what we do and be fully engaged. Make the most of each day by approaching every task with energy, focus, purpose, and enthusiasm. Work with a sense of urgency to get things done.
THINK TEAM FIRST
It鈥檚 not about you. Don鈥檛 let your ego or personal agenda get in the way of doing what鈥檚 best for the team. Be there for each other and be willing to step into another role or help a co-worker. Help each other succeed.
HONOR COMMITMENTS
Do what you say you鈥檙e going to do when you say you鈥檙e going to do it. This includes being on time for all phone calls, appointments, meetings, and promises. If a commitment can鈥檛 be fulfilled, notify others early and agree on a new deliverable to be honored.
DELIVER RESULTS
While effort is important, our customers expect results. Follow-up on everything and take responsibility to ensure that tasks get completed. Set high goals, use measurements to track your progress, and hold yourself accountable for achieving those results.
SUPPORT THE FIELD
We work together to build, control, service, secure, test and maintain our customers鈥� facilities. The crews performing this work on jobsites are vital to 秀色色情片鈥檚 success, but they can鈥檛 do it alone. Value everyone鈥檚 role by making sure proper planning, resources, information, and communications are in place to support their success.
DO IT RIGHT THE FIRST TIME
Our goal is to get things right, not simply to get them done. We always want to work with a sense of urgency, but we don鈥檛 want to sacrifice quality and accuracy for speed. Double-check your work. Measure twice, cut once. Avoid rework due to poor planning or rushed effort.
BE QUICK TO RESPOND
Respond to questions and concerns quickly, whether it鈥檚 in person, on the phone, or by e-mail. This includes simply acknowledging that we got the message and we鈥檙e 鈥渙n it,鈥� as well as keeping those involved continuously updated on the status of outstanding issues.
THINK AND ACT LIKE AN OWNER
We鈥檙e all owners of this business - act in the best interests of the company as a whole at all times. Make decisions by asking yourself, 鈥淲hat would make this a better place to work? What would I do if this were my own equipment? Consider the big picture.
LISTEN TO UNDERSTAND
Listening is more than simply 鈥渘ot speaking.鈥� Give others your undivided attention. Be present and engaged. Minimize the distractions and pause your need to agree or disagree. Suspend your judgment and be curious to know more, rather than jumping to conclusions.
BE STRAIGHTFORWARD
Ask questions, share ideas, or raise issues even if it may cause conflict when it鈥檚 necessary for team success, but do so with kindness. Be courageous enough to say what needs to be said. Address issues directly with those who are involved or affected.
SHARE INFORMATION
With respect for confidentiality, share information freely throughout our organization. The more people know, the better we can collaborate. Learn to ask yourself, 鈥淲ho else needs to know this?鈥�
WALK IN YOUR CUSTOMER鈥橲 SHOES
Understand your customer鈥檚 world. Know their challenges and frustrations. See the world from their perspective. The better you understand them, the more effectively you can anticipate and meet their needs.
TREAT EACH OTHER LIKE FAMILY
Our relationships go deeper than simply being teammates at work. We genuinely care for and about each other. Whether it鈥檚 a kind word during a tough stretch, a friendly smile each morning, or a helping hand in stressful times, show compassion.
FACE CHALLENGES HEAD-ON
Problems and mistakes don鈥檛 define us 鈥� how we handle them does. Our best chance to 鈥渨ow鈥� is when a teammate or customer is upset and frustrated. Seize the moment and take action to help. The bigger the challenge, the greater our chance to show them what we鈥檙e made of and to leave them with a great impression.
SHOW MEANINGFUL APPRECIATION
Recognizing the things people are doing right is more effective than pointing out all the things they are doing wrong. Regularly extend meaningful acknowledgment and appreciation 鈥� in all directions throughout our organization.
ACT DECISIVELY
Work safely, but with a sense of urgency to get things done so we can move on to the next area of focus. Gather the facts and evaluate your options thoroughly, then make a decision and get moving. If new information becomes available, don鈥檛 be afraid to change course when it鈥檚 appropriate.
WORK SMART
Be organized and plan your work for maximum efficiency. Have all the tools and information necessary before starting your work. Be thoughtful about your schedule and have a game plan for your tasks and your workday. Know the priorities and work on them first.
EMBRACE CHANGE AND GROWTH
What got us here is not the same as what will get us to the next level. Get outside your comfort zone, rather than stubbornly hanging on to old ways of doing things. Look for the opportunities that change and growth bring. Be flexible.
TAKE PRIDE IN THE TRI-M BRAND
We are all responsible for, and benefit from, the 秀色色情片 image and reputation. Be proud to wear and display our brand. Consider how your actions affect our collective reputation and be a proud ambassador for the company.
BE A MENTOR
Actively take responsibility to coach, guide, teach, and mentor others. The best way to influence others is through your own example. Walk the talk. Be the change you want to see.
KEEP THINGS FUN
While our passion for excellence is real, remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens. Keep perspective. Don鈥檛 take things personally or take yourself too seriously. Laugh every day.